Security Upgrades on April 7, 2022, at 3pm EDT (9pm CEST) for pms.eu.stayntouch.com

Scheduled Maintenance Report for Stayntouch

Completed

The scheduled maintenance has been completed.

Posted Apr 07, 2022 - 16:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 07, 2022 - 15:00 EDT

Scheduled

As a part of our v5.50 general release, we will be introducing upgraded security measures for pms.eu.stayntouch.com on Thursday, April 7, 2022, at 3pm EDT (9pm CEST). During the maintenance window of approximately 90 minutes, we expect a service interruption of no longer than 5 minutes. As a result, all users will be logged out of the system at approximately 4:30pm EDT (10:30pm CEST), and they will need to log in again to continue with operations.

Note: This will also cause all kiosk users to be logged out, so you will need to log into all kiosks again with kiosk user credentials to continue operations per usual.

Posted Mar 25, 2022 - 17:29 EDT

This scheduled maintenance affected: Stayntouch PMS, Stayntouch Guest Mobility, Stayntouch Guest Kiosk, Imports, Reports, Connect APIs, Interfaces, and Guest Email Notifications.